FAQ

Yes, we are licensed and insured.

Yes, we will deliver, set up, and take down all of the inflatables for you, so you can focus on enjoying the party. Tarps, hoses, and extensions provided. All we need is access to an electric hookup. 

The unit is yours for the day. We typically setup in the morning between 8-11am depending on our route for the day. We will be sure to have you set up and ready an hour before your event. You can give us a best pickup time that we will do our best to accommodate. We will not pick a unit up before the end of your party. Overnight rentals (after 10pm) are available for an additional charge.

We accept cash, credit card, and venmo the day of your party at setup.  Although, our card reader does charge an additional fee. If you want to avoid that fee, please be sure to make other arrangements. No deposit required.

We are flexible with our schedule and understand that circumstances come up outside of your control. We ask that if you need to cancel your rental, you do so within 24hrs of your scheduled date.

We understand that weather is outside of your control. If you would like to cancel your event do to poor weather, we ask that you let us know 24 hours in advance. We will monitor the weather during the week and reach out within 24 hours if we need to cancel for the safety of your guests. (Last minute weather changes are an exception and we will be sure to stay in contact with you in any case.)   Each situation is specific depending on which bounce you have rented and what they’re calling for in the forecast.  Once the bounce is dropped off, there will be no refunds.